Terms of service

Terms of Service

Last Updated: July 2026

Welcome to TurnaCake. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. General

TurnaCake provides premium cake decorating tools and accessories through our online store.

We reserve the right to update, modify, or discontinue any product, service, or website content at any time without prior notice.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or have permission from a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You will use our website only for lawful purposes.

3. Products & Availability

We strive to ensure that all product descriptions, images, prices, and specifications are accurate.

However, we do not guarantee that every detail will always be completely error-free.

Product availability is subject to stock.

We reserve the right to discontinue any product without prior notice.

4. Pricing

All prices displayed on our website are shown in the applicable currency and may change without prior notice.

While we make every effort to ensure pricing accuracy, we reserve the right to correct pricing errors at any time.

If an incorrect price is displayed, we may cancel the order and issue a full refund if payment has already been made.

5. Orders

By placing an order, you agree that:

  • All information provided is accurate.
  • Orders are subject to verification and acceptance.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Orders may be cancelled if fraudulent or suspicious activity is detected.

6. Payment

Payments must be completed using the payment methods available on our website.

All payment transactions are securely processed by trusted third-party payment providers.

TurnaCake does not store your complete payment card information.

7. Shipping & Delivery

Shipping times are estimates only and may vary depending on location, courier services, holidays, or unforeseen circumstances.

While we work hard to ensure timely delivery, TurnaCake is not responsible for delays caused by shipping carriers or events beyond our control.

8. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before requesting a return or refund.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product Images
  • Graphics
  • Text
  • Icons
  • Designs
  • Branding

is the property of TurnaCake and may not be copied, reproduced, distributed, or used without prior written permission.

10. Acceptable Use

You agree not to:

  • Use the website for unlawful activities.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful content.
  • Interfere with the security or operation of the website.
  • Copy or misuse website content without permission.

11. Limitation of Liability

To the maximum extent permitted by law, TurnaCake shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the purchased product.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, policies, or practices of those websites.

Visiting third-party websites is at your own risk.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review it to understand how we collect, use, and protect your information.

14. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Updated versions will be posted on this page with the revised effective date.

Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the applicable laws of the country in which TurnaCake operates.